As of March 13, 2020, in an effort to keep our members and Maikers Safe and Sound, Maiker instituted the following policies in response to the COVID-19 crisis.

• Maiker will follow and abide by the Federal CARES Act Eviction Moratorium. For more information on this policy view a breakdown of the guidelines created by the National Housing Law Project.
• Our Property Ops Emergency Maintenance Work Order Protocol was put into effect. This process is similar to our after-hours on call dynamic and will be evaluated on a weekly basis until we are through this state of emergency.
• Issued a moratorium on all late fees across our housing portfolio until further notice.
• Cancelled all Maiker-sponsored member meetings across all of our communities and will continue to reinforce among our community members the Governor’s orders to shelter in place until further notice
• Increased our cleaning practices in common areas and offices to ensure high touch areas are cleaned no less than twice a day in addition to the meeting cleaning policy.
• Posted the CDC’s COVID-19 Stop the Spread Posters in all Leasing Offices in both English and Spanish.

Maiker advocates on behalf of and provides services to all residents of Adams County. The following policies have been put into place to ensure all residents may continue to have access to Maiker programs and remain Safe and Sound when interacting with Maikers.

• Issued a policy requiring all non-essential meetings with partners to be conducted via teleconference.
• Implemented a no hand shaking or side hug policy.
• All Housing Choice Voucher Program participants who are recertifying will receive a self-addressed stamped return envelope to mail in their documents and we will be flexible for participants who may experience delays in responding due to COVID-19.
• We are actively evaluating all programs and services that require in-person gatherings (i.e. rent and utility workshops) to find safer ways for participation. We will share updates as new ways of engaging are determined.